National Refinery Limited

New CUIN Registration number 0001747 NTN-No 0711325-7

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Investors’ grievances

Primary complaint at NRL:

UAN: 111-675-675
PABX: 021-35064981-6
National Refinery Limited
7-B, Korangi Industrial Zone,
P. O. Box 8228, Karachi – 74900.

Treasurer
Telephone Ext. (PABX) 2269
Tel. Dir.: 021-35054708
Email: treasurer@nrlpak.com

Shares Section:
Telephone Ext. (PABX) 2233
Email: Incharge_shares@nrlpak.com

Secondary complaint at SECP:

COMPANY'S OWN COMPLAINT HANDLING INFORMATION
DISCLAIMER: "In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the "SECP "). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the company and the company has failed to redress the same. Further, complaints that are not relevant to SECP's regulatory domain/competence shall not be entertained by the SECP. "