Our Core Values

At National Refinery Limited, our core values are the guiding principles behind our culture, operational decisions, and commitments to all stakeholders.

Ethical Conduct & Integrity

  • We promote honesty, fairness and integrity.
  • Uphold ethical behavior in all internal and external dealings.

Teamwork & Responsibility

  • We encourage collaboration and mutual support.
  • Face challenges with a positive "can do" attitude.
  • Take responsibility for actions and outcomes.

Customer Satisfaction

  • We provide quality products at competitive prices.
  • Customer satisfaction is key to our growth and success.

Continuous Improvement

  • Generate new ideas and creative solutions.
  • Upgrade technology and processes regularly.
  • Meet internationally accepted standards.

Profitability

  • Maximize company profitability.
  • Ensure benefits for Employees, Shareholders and Government.

Corporate Citizenship

  • Fulfill social responsibilities.
  • Support local communities.
  • Commit to Health, Safety and Environment.

These Values, Lived Every Day

From the refinery floor to the boardroom — NRL's values are the foundation of everything we do.

Code of Conduct